VoIP & Call center

Yeastar VoIP & Call Center Solutions

Yeastar VoIP & Call Center Solutions

Yeastar is a global leader in providing modern VoIP phone systems, PBX appliances, and Call Center solutions for small to medium-sized businesses (SMBs). With easy-to-deploy hardware and cloud-based options, Yeastar combines enterprise-grade features, scalability, and cost-effectiveness — empowering businesses to communicate smarter.

Core Features of Yeastar VoIP Solutions

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Communications” text_align1=”center” css_class1=”bold” text2=”Voice, video, instant messaging, conferencing, and file
sharing in one platform” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Auto-attendant & IVR” text_align1=”center” css_class1=”bold” text2=”Smart call routing with customizable call flows” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Call Queues & Ring Groups” text_align1=”center” css_class1=”bold” text2=”Distribute calls efficiently among available agents” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Mobile & Remote Access” text_align1=”center” css_class1=”bold” text2=”Linkus apps for Windows, Mac, iOS, and Android” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Call Recording &
Monitoring” text_align1=”center” css_class1=”bold” text2=”Capture and supervise calls for training and compliance” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”CRM Integration” text_align1=”center” css_class1=”bold” text2=”Integrate with Salesforce, Zoho, HubSpot, Microsoft Teams,
etc.” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Live Reports & Analytics” text_align1=”center” css_class1=”bold” text2=”Track performance, wait times, agent activity, and more” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Video Conferencing” text_align1=”center” css_class1=”bold” text2=”Host secure online meetings directly from the platform” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][/tfdt_module]

Yeastar Deployment Options

[tfdt_module _builder_version=”4.9.3″ _module_preset=”default” width=”90%” module_alignment=”center”][tfdt_module_row text1=”Deployment” tag1=”th” text_align1=”center” text2=”Description” tag2=”th” text_align2=”center” tag3=”th” text_align3=”center” tag4=”th” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default” text_orientation=”center”][/tfdt_module_row][tfdt_module_row text1=”Cloud PBX (P-Series Cloud
Edition)” text_align1=”center” css_class1=”bold” text2=”Hosted by Yeastar or partner – ideal for remote teams or
businesses without local infrastructure” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”On-Premises PBX (P-Series
Appliance Edition)” text_align1=”center” css_class1=”bold” text2=”Hardware-based PBX systems for full local control” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Software Edition” text_align1=”center” css_class1=”bold” text2=”Deploy Yeastar PBX on your existing server (virtual or
bare-metal)” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Mini PBX Appliances
(S-Series)” text_align1=”center” css_class1=”bold” text2=”Compact, plug-and-play VoIP systems for small offices or
branches” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][/tfdt_module]

Yeastar Product Families & User Sizing

P-Series PBX System
A powerful solution tailored for growing businesses needing advanced UC and call center
capabilities.

 

[tfdt_module _builder_version=”4.9.3″ _module_preset=”default” width=”90%” module_alignment=”center”][tfdt_module_row text1=”Model” tag1=”th” text_align1=”center” text2=”Type” tag2=”th” text_align2=”center” text3=”User Range ” tag3=”th” text_align3=”center” text4=”Max Concurrent
Calls” tag4=”th” text_align4=”center” text5=”Best For” _builder_version=”4.9.3″ _module_preset=”default” text_orientation=”center”][/tfdt_module_row][tfdt_module_row text1=”P550″ text_align1=”center” css_class1=”bold” text2=”Appliance” text_align2=”center” text3=”Up to 50 users ” text_align3=”center” text4=”25″ text_align4=”center” text5=”Small offices” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”P560″ text_align1=”center” css_class1=”bold” text2=”Appliance” text_align2=”center” text3=”Up to 100 users” text_align3=”center” text4=”30″ text_align4=”center” text5=”Mid-sized companies” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”P570″ text_align1=”center” css_class1=”bold” text2=”Appliance” text_align2=”center” text3=”Up to 200 users” text_align3=”center” text4=”60″ text_align4=”center” text5=”Multi-department
organizations” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”P-Series
Cloud” text_align1=”center” css_class1=”bold” text2=”Cloud” text_align2=”center” text3=”Scalable
(10–500+)” text_align3=”center” text4=”Based on plan” text_align4=”center” text5=”Remote teams,
distributed offices” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”P-Series
Software” text_align1=”center” css_class1=”bold” text2=”Software” text_align2=”center” text3=”Customizable” text_align3=”center” text4=”Custom” text_align4=”center” text5=”Data centers, enterprise
setups” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][/tfdt_module]

 S-Series VoIP PBX (Entry-Level, Legacy Option)

[tfdt_module _builder_version=”4.9.3″ _module_preset=”default” width=”90%” module_alignment=”center”][tfdt_module_row text1=”Model” tag1=”th” text_align1=”center” text2=”Users” tag2=”th” text_align2=”center” text3=”Concurrent Calls” tag3=”th” text_align3=”center” text4=”Best Use Case” tag4=”th” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default” text_orientation=”center”][/tfdt_module_row][tfdt_module_row text1=”S20″ text_align1=”center” css_class1=”bold” text2=”Up to 20″ text_align2=”center” text3=”10″ text_align3=”center” text4=”Very small businesses, shops, clinics” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”S50″ text_align1=”center” css_class1=”bold” text2=”Up to 50″ text_align2=”center” text3=”25″ text_align3=”center” text4=”Small companies, branch offices” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”S100″ text_align1=”center” css_class1=”bold” text2=”Up to 200″ text_align2=”center” text3=”60″ text_align3=”center” text4=”Growing mid-sized firms” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”S300 ” text_align1=”center” css_class1=”bold” text2=”Up to 500″ text_align2=”center” text3=”120″ text_align3=”center” text4=”Large SMBs or centralized PBX
management” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][/tfdt_module]

All S-Series devices can be upgraded with module expansions for more FXO/FXS/E1 interfaces.

Yeastar Call Center Capabilities

Yeastar’s built-in and add-on Call Center features help manage high-volume inbound and
outbound calls efficiently.

[tfdt_module _builder_version=”4.9.3″ _module_preset=”default” width=”90%” module_alignment=”center”][tfdt_module_row text1=”Feature” tag1=”th” text_align1=”center” text2=”Benefit” tag2=”th” text_align2=”center” tag3=”th” text_align3=”center” tag4=”th” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default” text_orientation=”center”][/tfdt_module_row][tfdt_module_row text1=”ACD (Automatic Call Distribution)” text_align1=”center” css_class1=”bold” text2=”Distribute calls based on skill, availability, or priority” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Call Monitoring (Listen, Whisper,
Barge)” text_align1=”center” css_class1=”bold” text2=”Real-time agent support for training and QA” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Wallboard & Reports” text_align1=”center” css_class1=”bold” text2=”Monitor live KPIs like queue length, wait time,
dropped calls” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Queue Callback” text_align1=”center” css_class1=”bold” text2=”Allow callers to request a callback without losing their
position in queue” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Call Tags & Dispositions” text_align1=”center” css_class1=”bold” text2=”Track call outcomes and reasons for improved
follow-up” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Outbound Dialing (Preview/Power
Dialer)” text_align1=”center” css_class1=”bold” text2=”Increase agent productivity on outbound campaigns” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][/tfdt_module]

Compatible Devices & Hardware

[tfdt_module _builder_version=”4.9.3″ _module_preset=”default” width=”90%” module_alignment=”center”][tfdt_module_row text1=”Device Type ” tag1=”th” text_align1=”center” text2=”Examples (Compatible
Brands)” tag2=”th” text_align2=”center” text3=”Ideal Users” tag3=”th” text_align3=”center” tag4=”th” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default” text_orientation=”center”][/tfdt_module_row][tfdt_module_row text1=”IP Phones” text_align1=”center” css_class1=”bold” text2=”Yealink, Fanvil, Cisco SIP,
Grandstream” text_align2=”center” text3=”Office staff, reception, call agents” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Softphones / Linkus
App” text_align1=”center” css_class1=”bold” text2=”iOS, Android, Windows, macOS” text_align2=”center” text3=”Mobile staff, remote employees” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Headsets” text_align1=”center” css_class1=”bold” text2=”Jabra, Plantronics, EPOS,
Logitech” text_align2=”center” text3=”Call center agents, executives” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Conference Phones” text_align1=”center” css_class1=”bold” text2=”Yealink CP Series, Polycom” text_align2=”center” text3=”Meeting rooms, collaboration
spaces” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”FXO/FXS/E1
Gateways” text_align1=”center” css_class1=”bold” text2=”Yeastar TG, TA, TE Series” text_align2=”center” text3=”PSTN/analog integration, legacy
systems” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][/tfdt_module]

How to Choose the Right Yeastar Solution?

[tfdt_module _builder_version=”4.9.3″ _module_preset=”default” width=”90%” module_alignment=”center”][tfdt_module_row text1=”Company Size ” tag1=”th” text_align1=”center” text2=”Recommended Model ” tag2=”th” text_align2=”center” text3=”Why It Works” tag3=”th” text_align3=”center” tag4=”th” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default” text_orientation=”center”][/tfdt_module_row][tfdt_module_row text1=”1 – 20 Users” text_align1=”center” css_class1=”bold” text2=”S20, P550, or Cloud” text_align2=”center” text3=”Simple setup, easy admin, reliable UC features” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”20 – 100 Users ” text_align1=”center” css_class1=”bold” text2=”P560, S50, Cloud, or
Software” text_align2=”center” text3=”Scalable PBX with advanced IVR and CRM
integration” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”100 – 200 Users” text_align1=”center” css_class1=”bold” text2=”P570, S100, or
Software” text_align2=”center” text3=”High-capacity call handling and call center tools” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”200 – 500+ Users” text_align1=”center” css_class1=”bold” text2=”P-Series Software or
Cloud” text_align2=”center” text3=”Flexible deployment, complete call center suite,
CRM, advanced routing” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Call Centers
(Any Size)” text_align1=”center” css_class1=”bold” text2=”P570, Cloud, or
Software” text_align2=”center” text3=”Wallboards, SLA alerts, ACD, and reporting for
agent-driven environments” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][/tfdt_module]

Security & Reliability

[tfdt_module _builder_version=”4.9.3″ _module_preset=”default” width=”90%” module_alignment=”center”][tfdt_module_row text1=”Feature” tag1=”th” text_align1=”center” text2=”Purpose” tag2=”th” text_align2=”center” tag3=”th” text_align3=”center” tag4=”th” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default” text_orientation=”center”][/tfdt_module_row][tfdt_module_row text1=”TLS/SRTP Encryption” text_align1=”center” css_class1=”bold” text2=”Secure signaling and media” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Firewall & IP Auto Defense” text_align1=”center” css_class1=”bold” text2=”Protect against VoIP threats and SIP attacks” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Automatic Failover” text_align1=”center” css_class1=”bold” text2=”Redundant backup options for PBX uptime” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][tfdt_module_row text1=”Multi-site Support” text_align1=”center” css_class1=”bold” text2=”Connect remote offices securely over
VPN/SBC” text_align2=”center” text_align3=”center” text_align4=”center” _builder_version=”4.9.3″ _module_preset=”default”][/tfdt_module_row][/tfdt_module]

Why Choose Yeastar?

✔ Affordable for SMBs
✔ Flexible Deployment Options
✔ Rich in Features & Integrations
✔ Scalable for Future Growth
✔ Built-in Call Center Tools
✔ User-Friendly Management