VoIP & Call center
Yealink VoIP & Call Center Solutions

Yealink VoIP & Call Center Solutions
Yealink is a global leader in unified communication and collaboration solutions, offering a wide portfolio of VoIP phones, video conferencing systems, and call center equipment designed for
businesses of all sizes.
IP Phones for Business Communication
Device Series | Ideal Users | Key Features |
Max Users per Device | Recommended For |
---|---|---|---|---|
T3 Series | Entry-Level |
HD Audio, 1-4 lines, PoE | 1 user per phone |
Small offices, startups |
T4 Series |
Mid-Level Staff |
Gigabit Ethernet, Color Screen, Bluetooth | 1 user per phone |
Growing SMBs, front-desk operations |
T5 Series | Executives |
Touchscreen, built-in Wi-Fi/Bluetooth, USB | 1 user per phone |
Managers, Executives |
W Series (DECT Phones) |
Mobile Workers |
Cordless, Long Range, Expandable |
1 user per handset (supports up to 8 handsets/base) |
Warehouses, Retail, Hospitality |
Call Center Headsets
Model | Type | Key Features |
Max Users | Recommended For |
---|---|---|---|---|
UH36 Series | Wired |
USB/3.5mm, Noise-cancellation, Teams-certified |
1 per user |
Call agents, customer support |
WH62/WH66 Series |
Wireless DECT |
All-day battery, busy light, dual connectivity |
1 per user |
Call center agents, sales teams |
Conference Phones
Device | Key Features | Coverage |
Max Participants | Recommended For |
---|---|---|---|---|
CP925/CP935 |
Touchscreen, HD voice, Wi-Fi | Up to 6 meters |
6–12 participants |
Small-medium meeting rooms |
CP960 |
Android OS, 3-mic array, expansion mics |
6 meters (expandable) |
Up to 20 participants |
Large boardrooms & conference calls |
Video Collaboration Devices
Device | Type | Features |
Max Users/Room |
Recommended For |
---|---|---|---|---|
VC200/VC500 |
Video conferencing bars |
4K camera, built-in mic & speaker, Teams/Zoom ready |
Small to medium rooms (4–8 people) |
Huddle rooms, remote meetings |
MeetingBar A20/A30 |
All-in-One Teams/Zoom device |
Android-based, 20MP camera, auto-framing | 6–10 people |
Medium-sized rooms |
UVC Series |
USB PTZ Cameras |
Full HD/4K, wide FOV, plug-and-play | Varies by setup |
Custom large room solutions |
VoIP Accessories
Accessory | Description | Compatibility |
---|---|---|
EXP50 Expansion Module | Up to 60 programmable keys | T5 Series |
Power Supply Units | For non-PoE setups | All IP Phones |
Wireless Bluetooth Dongles | Enables wireless connectivity | ip Phones |
Solution Packages by Business Size
Business Size | Recommended Devices | Total Users | Notes |
---|---|---|---|
Small Business (1–20 users) | T3/T4 Series, CP925, UH36 |
1–20 users |
Cost-effective, easy deployment |
Medium Business (20–100 users) |
T4/T5 Series, CP960, VC500, WH62 |
20–100 users |
Mix of desk phones & headsets |
Enterprise (100+ users) |
T5 Series, MeetingBar A30, WH66, UVC |
100+ users |
Scalable with advanced features |
Call Centers |
T4 Series + WH62/WH66 or UH36 headsets |
20–500 users |
Optimized for multi-agent setups |
Why Choose Yealink?
● Global Compatibility with major UC platforms (Microsoft Teams, Zoom, 3CX, etc.)
● High Voice & Video Quality
● Reliable DECT Technology
● Eco-Friendly, Power-Saving Design
● Scalable Solutions from startups to enterprise
