VoIP & Call center

Yealink VoIP & Call Center Solutions

Yealink VoIP & Call Center Solutions

Yealink is a global leader in unified communication and collaboration solutions, offering a wide portfolio of VoIP phones, video conferencing systems, and call center equipment designed for
businesses of all sizes.

IP Phones for Business Communication

Device
Series
Ideal Users Key Features Max Users per
Device
Recommended For
T3 Series Entry-Level HD Audio, 1-4 lines,
PoE
1 user per phone Small offices,
startups
T4 Series Mid-Level
Staff
Gigabit Ethernet,
Color Screen,
Bluetooth
1 user per phone Growing SMBs,
front-desk
operations
T5 Series Executives Touchscreen,
built-in
Wi-Fi/Bluetooth,
USB
1 user per phone Managers,
Executives
W Series
(DECT
Phones)
Mobile
Workers
Cordless, Long
Range, Expandable
1 user per handset
(supports up to 8
handsets/base)
Warehouses, Retail,
Hospitality

Call Center Headsets

Model Type Key Features Max
Users
Recommended For
UH36 Series Wired USB/3.5mm,
Noise-cancellation,
Teams-certified
1 per
user
Call agents, customer
support
WH62/WH66
Series
Wireless
DECT
All-day battery, busy light,
dual connectivity
1 per
user
Call center agents,
sales teams

Conference Phones

 

Device Key Features Coverage Max
Participants
Recommended For
CP925/CP935 Touchscreen, HD
voice, Wi-Fi
Up to 6 meters 6–12
participants
Small-medium
meeting rooms
CP960 Android OS, 3-mic
array, expansion
mics
6 meters
(expandable)
Up to 20
participants
Large boardrooms &
conference calls


Video Collaboration Devices

Device Type Features Max
Users/Room
Recommended
For
VC200/VC500 Video
conferencing
bars
4K camera, built-in
mic & speaker,
Teams/Zoom ready
Small to medium
rooms (4–8
people)
Huddle rooms,
remote meetings
MeetingBar
A20/A30
All-in-One
Teams/Zoom
device
Android-based,
20MP camera,
auto-framing
6–10 people Medium-sized
rooms
UVC Series USB PTZ
Cameras
Full HD/4K, wide
FOV, plug-and-play
Varies by setup Custom large
room solutions

VoIP Accessories

Accessory Description Compatibility
EXP50 Expansion Module Up to 60 programmable keys T5 Series
Power Supply Units For non-PoE setups All IP Phones
Wireless Bluetooth
Dongles
Enables wireless connectivity ip Phones

Solution Packages by Business Size

Business Size Recommended Devices Total Users Notes
Small Business (1–20
users)
T3/T4 Series, CP925, UH36 1–20
users
Cost-effective, easy
deployment
Medium Business
(20–100 users)
T4/T5 Series, CP960, VC500,
WH62
20–100
users
Mix of desk phones &
headsets
Enterprise (100+
users)
T5 Series, MeetingBar A30,
WH66, UVC
100+
users
Scalable with
advanced features
Call Centers T4 Series + WH62/WH66 or
UH36 headsets
20–500
users
Optimized for
multi-agent setups

Why Choose Yealink?

● Global Compatibility with major UC platforms (Microsoft Teams, Zoom, 3CX, etc.)
● High Voice & Video Quality
● Reliable DECT Technology
● Eco-Friendly, Power-Saving Design
● Scalable Solutions from startups to enterprise